Logo
Submit a request
Sign in
  1. Point101
  2. Point101 Support

Point101 Support

Limited Edition Service

  • Limited edition labels
  • Digital Signature

Account & General Info

  • Prices 2022
  • How to find us
  • How to download your invoices
  • Newsletter
  • Security
  • Account sign up

Preparing your image

  • What file size do I need and how large can I print?
  • How to order prints and send us files
  • File format and Colour Mode
  • Soft proofing / Print Profiles
  • Artwork Bleed
  • More on colour space
See all 7 articles

Print quality

  • Monitor brightness vs Print Luminosity
  • (not) Fading
  • Colour matching

Virtual preview

  • Re-ordering your popular images
  • How colours appear in the online preview
  • Uploading your image
  • Quality checker
  • Canvas wrap options
  • Bleed
See all 7 articles

Services

  • White label service and bespoke fulfilment
  • Test print (Hard proof)
  • Editing fees - if your files are not print ready
  • Paper samples
  • Image editing

Digitisation FAQs

  • Sending us your artworks for digitisation
  • Artwork Photography - FAQs

Delivery and returns

  • International delivery and turnaround
  • UK delivery and turnaround
  • Flat pack giclee prints
  • Damaged orders and returns

Exhibitions

  • The London Photo Show 2022

Troubleshooting

  • Issue with adding products to the basket
Point101