Point101 Support

Limited Edition Service

• Limited edition labels
• Digital Signature

Account & General Info

• Prices 2022
• How to find us
• How to download your invoices
• Newsletter
• Security
• Account sign up

Preparing your image

• What file size do I need and how large can I print?
• How to order prints and send us files
• File format and Colour Mode
• Soft proofing / Print Profiles
• Artwork Bleed
• More on colour space

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Print quality

• Monitor brightness vs Print Luminosity
• (not) Fading
• Colour matching

Virtual preview

• Re-ordering your popular images
• How colours appear in the online preview
• Uploading your image
• Quality checker
• Canvas wrap options
• Bleed

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Services

• White label service and bespoke fulfilment
• Test print (Hard proof)
• Editing fees - if your files are not print ready
• Paper samples
• Image editing

Digitisation FAQs

• Sending us your artworks for digitisation
• Artwork Photography - FAQs

Delivery and returns

• International delivery and turnaround
• UK delivery and turnaround
• Flat pack giclee prints
• Damaged orders and returns

Exhibitions

• The London Photo Show 2022

Troubleshooting

• Issue with adding products to the basket