You need to make sure all images you send us have an embedded profile. This is often sRGB or Adobe RGB (1998) but will depend on how the image has been created or captured.
We recommend capturing or creating your image in Adobe RGB, which offers a wider colour gamut and is therefore more likely to give you richer and more detailed prints.
If you’d like more information, visit Adobe’s colour management help page, or give us a call.
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