Sending us your artworks for digitisation

If you bring us your artwork, you can use any packaging you feel comfortable with or purchase a reusable art bag and make an appointment to come and see us here.

If you would prefer to send us your artwork, please contact us for an idea of pricing and an estimate. Once you've done this, please register an account and follow the guidelines below.

1. Packing your artwork

Paintings, canvases or framed artwork

We advise using a same-day courier/transport for fragile artwork that has glass or cannot be rolled or packed flat - here are our tips to transport your art to us safely using this method:

Using soft pack art bags:
We recommend a reusable art bag for protecting artwork and frames. This makes it quick and easy to send us your artwork using a same-day courier and for us to open and re-pack. If a frame has glazing, use MDF or corrugated cardboard to cover the glass while in transit. These can be purchased on our website or in our studio. 

Using your packaging:
First, bubble wrap the item. If a frame has glazing - use MDF, or corrugated cardboard to cover the glass while in transit. Secure extra bubble wrap or card for the corners.

Using a dedicated T-Frame or art crate:
Custom crates for fragile or high-value artworks, robust boxes built to ISPM 15 standards, are ideal for transporting art globally. T-frames are a cost-effective solution for transporting single paintings using a same-day courier.

Flat or rolled artwork

If the artwork is small enough to be packed flat, wrap the item with an artwork sleeve, cello bag or tissue paper. Ensure your envelope or parcel is robust and include enough envelope stiffeners so it won't bend.

If your artwork needs to be rolled, postal tubes provide excellent protection. Ensure you don't crease your artwork when rolling - postal tubes are available in wider diameters, such as 75 to 100mm. Include enough tissue paper on either end to stop your original from denting.

2. Getting your artwork to us

You can arrange delivery of artwork yourself via:

• via a standard same-day courier, such as Gophr.
• via a standard overnight courier, such as DPD or Royal Mail.
• via a specialist art courier.

or contact us to arrange a collection for you.

Ensure you include your full contact details (and order number or support ticket reference if you have one) on the outside and/or enclosed in the package.

Point101
3 Meldola Yard
London
E9 5NW
United Kingdom

How to find us (including driving restrictions)

3. Receipt of your artwork

Once we receive your artwork, we will fill in an inventory, confirm a price and issue you an order number. You will need to sign and agree to our terms and conditions of service, which we can email to you, and you can sign electronically.

We will then walk you through the rest of the process, including sending you your files and arranging delivery of your originals and any prints.

Security at our location

Our studio is very secure, with roller shutters, bolt locks, and CCTV outside our entrance. Our insurance covers individual works of art on-site up to £5,000, but we cannot accept responsibility for the loss or damage of artwork valued more than this amount unless you pay for additional insurance coverage:

Artwork cover included as standard, no additional charge:

Individual artwork value up to £5,000.

Total consignment value up to £15,000.

Additional charges for values above standard cover:

Individual value between £5,000 and £10,000 - extra charge of £10 per artwork with a maximum consignment value of £25,000.

Individual value between £10,000 and £25,000 - extra charge of £25 per artwork with a maximum consignment value of £100,000.

Individual value over £25,000 - insurance cover and maximum consignment value POA.

Storage of artworks

We have limited space and insurance coverage for artwork at our studio and would like to collect or deliver your originals quickly. If your artwork is not collected within three weeks of approval of digitisation, we reserve the right to charge £15 per week per consignment for storage and insurance after that.

4. Returning your artwork

If you cannot collect your artwork, we can repack and return your originals using our boxes (unless your packaging is safe to reuse). Please see below for an estimate of the costs to return your artwork via overnight courier (or same-day courier if it's local enough).

The maximum total consignment value via this method is £800 - we recommend collecting or using a same-day courier for artworks over this value.

Shipping cost for flat artworks only (uninsured):

Pack and send original artwork up to A4
£15.00

Pack and send original artwork up to A3
£17.50

Pack and send original artwork up to A2
£25.00

Pack and send original artwork up to A1
£35.00

Pack and send original artwork up to A0
£50.00

Canvases or larger / fragile artworks or items that require extra packaging

By quotation

Additional costs to insure your items:

Total consignment value up to £250 - via DX Express

+£5

Total consignment value up to £800 - via DHL or FedEx

+£12

Please note that the courier is responsible for any liability associated with artwork cover. While we can arrange this for you, we can't be held responsible for an unsuccessful claim in case of loss or damage to original artwork using this method of transport. Please consider a same-day or dedicated artwork courier for fragile or high-value artwork.