This page is for delivery and turnaround within the UK; if you want more information on international delivery, visit this page.
Turnaround:
Turnaround is made up of production time and delivery. This is dependent on how busy we are and if we have all the materials required in stock. Trade customers receive free priority service.
Turnaround is calculated from the day after an order is placed unless you’ve ordered before 10 am. Shown in business days, times are as follows:
Item: |
With you in (business days): |
Priority service in (business days): |
Priority service free for trade customers or an additional: |
Surcharge for
|
|---|---|---|---|---|
| Giclée prints | 2 – 4 | 1 - 3 | £10 | £17.50 This only applies to prints larger than A1 when a courier is required |
| Mounted prints | up to 16* | On Request | On Request | Quote on Request |
| Canvas prints | 4 – 7 | 4 | £10 | £15 |
| Framed Prints | 5 – 8 +1 for dry-mounted |
4 - 6 |
£10 |
£15 |
*Turnaround times for mounted products depend on the material the print is being mounted on.
Museum Board is 8 - 10 business days.
Foamex is 7 - 9 business days.
Aluminium, Dibond and Block are 12 - 14 business days.
Plywood is 14 - 16 business days.
Giclee Delivery:
We use Royal Mail Tracked 48 as the standard for all Giclee prints with an order value of less than £100.00. This service is fully tracked and delivered within 2-3 days. All Royal Mail tracked services include delivery confirmation using GPS and a Local Collect option at 10,000 Post Offices and 1,200 customer service points, or you can nominate an alternate delivery date or a safe place to leave your parcel.
For orders greater than £200.00, we will send these via a courier service free of charge.
Service type: |
Description: |
Extra cost: |
|---|---|---|
| Standard | Royal Mail Tracked 48 Hours. Royal Mail aims to deliver within 2-3 days with online tracking.* | none |
| 24 Hour | Royal Mail Tracked 24 Hours. Royal Mail aims to deliver the next working day with online tracking. * | £1.50 |
|
24 Hour + Signature |
Royal Mail Tracked & Signed 24 Hours. Royal Mail aims to deliver the next working day with online tracking and a signature.* | £2.00 |
* This service does not provide guaranteed timely delivery.
There are some extra delivery options available for giclee prints:
Service type: |
Description: |
Available to: |
Cost: |
|---|---|---|---|
| Courier | Typically sent with FedEx or DHL.* | Trade customers | £7.50 |
| Courier pre 12 | As above, but delivered before midday | Trade customers | £10 |
| Flat Pack | Prints between A3+ and A2 can be flat packed (instead of in a tube) at an extra cost of £9 + the courier cost. Available worldwide. | All customers | from £15 |
*Remote Area Delivery:
A surcharge of £15 We will contact you about the additional charge before proceeding with your order (generally within one business day).
You should receive a tracking number from the courier after ordering. If you don’t get this (e.g. spam filters), give us a call, and we’ll track it for you. If you would like more information on international delivery, visit this page.
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