If you are bringing in your own artworks, you can use any packaging you feel comfortable with and make an appointment here. The guidelines below are meant for 3rd-party transport. We can arrange collection and return of your artworks throughout the UK.
Please contact us to get an idea of pricing and an estimate. Once you've done this, please register an account with us and then follow the guidelines below - pack your art, arrange transport and we confirm receipt:
1. Packing your artwork
Using your own packaging:
There may be an additional un-packing / re-packing charge for your paintings of £10, unless you use soft pack art bags or you're bringing the artwork in yourself where extensive protection isn't needed.
Paintings or Framed prints using a same-day delivery service
First Bubblewrap the item. Secure thick card, MDF, or corrugated cardboard to cover the face of the painting or glass while in transit. Secure extra bubble wrap or card for the corners
Flat Artwork using a same-day, next day or tracked shipping service
Use an artwork sleeve, cello bag or tissue paper to wrap the item. Make sure your envelope or parcel is robust and include enough envelope stiffeners so it won't bend.
Using soft pack art bags (such as Artpakk):
You can use a reusable bag for protecting art works and frames. This makes it quick and easy to send to us and for us to open and re-pack. Soft pack bags should be strong, water resistant and shock absorbent, with acid free lining. We sell these at our studio or you can purchase them yourself.
Using a dedicated T-Frame or art crate:
These are normally custom made for artworks that very fragile or with a high valuation.
Art crates are primarily made for shipping, are robust timber and plywood boxes (to ISPM 15 standard), designed to house artwork for transport around the world and to transport single or multiple works to and from international art fairs and clients. They can be used over and over again whenever the artwork needs moving, and can stay with the artwork for the rest of its life.
T-frames are an economical art industry standard solution to safely transport a single painting using a same-day courier. Generally designed for local transport, but more robust then using a soft pack material.
2. Collecting your artwork
You can arrange delivery of artworks yourself or contact us to arrange a collection for you. We offer 3 options:
- via a standard same day courier
- via a standard overnight courier
- via a specialist art courier
Make sure you include your full contact details (and order number or support ticket reference if you have one) on the outside and / or enclosed in the package.
3 Meldola Yard
3. Receipt of your artwork
Once we receive your artworks, we will fill in an inventory, confirm a price and issue you with an order number. You will need to sign and agree to our terms and conditions of service which we can email to you, and you can sign electronically.
We will then walk you through the rest of the process, including sending you your files and arranging delivery of your originals and any prints.
Security at our location
Our studio is very secure with roller shutters, bolt locks, and CCTV outside our entrance. We have insurance that covers individual works of art on site up to £5000 but cannot accept responsibility for loss or damage of artwork valued in excess of this amount.
An artwork in excess of £5000 or total inventory value in excess of £10,000 will require your own insurance policy while your artwork is at our location, and it is your duty to check you have cover.
Storage of artworks
We have limited space and insurance cover for artworks at our studio and require prompt collection or delivery of your originals. If your artworks are not collected within 2 weeks of
approval of digitisation then we reserve the right to charge £15 per week per consignment thereafter.
4. Returning your artwork
In most cases we're able to re-pack and return your originals using our own boxes (unless your packaging is safe to re-use). Please see below an estimate of costs to return your artworks via an overnight courier (or same day courier if it's local enough). The maximum total consignment value via this method is £800 - for artworks in excess of this value, we recommend collecting or using a same day courier.
Shipping cost (uninsured):
Pack and send original artworks up to A4
Pack and send original artworks up to A3
Pack and send original artworks up to A2
Pack and send original artworks up to A1
Pack and send original artworks up to A0
Larger / fragile artworks or items that require extra packaging
Additional costs to insure your items (plus shipping cost):
Total consignment value up to £250 - via DX Express
Total consignment value up to £800 - via DHL or FedEx
Please note that any liability of artwork cover lies with the courier and whilst we're able to arrange this for you, we can't be held responsible for an unsuccessful claim in the event of loss or damage of original artworks using this method of transport. Please consider a same day or dedicated artwork courier for fragile or high value artworks.